Refund policy
No Return / No Refund Policy
Thank you for shopping with us.
Due to the nature of our jewelry products, we maintain a strict No Return and No Refund Policy. Once a purchase is made, it cannot be returned, exchanged, or refunded under any circumstances.
Why this policy?
Our jewelry items are carefully crafted and handled with strict quality control. For hygiene, customization, and design integrity reasons, we do not accept returns or exchanges after delivery.
Before You Purchase
We encourage all customers to:
- Carefully review product descriptions, sizes, and specifications
- Check images and details thoroughly
- Reach out to our support team for any clarification before placing an order
Damaged or Incorrect Items
In the rare case that you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos and order details. We will review the issue and provide an appropriate resolution.
By placing an order on our website, you agree to this policy.
For any questions or concerns, feel free to contact our customer support team.